All refunds will be processed within 14 working days, but are usually processed in just 2-3 days.

If you are unhappy with the service you receive from Shoesforkids.co.uk, please contact us immediately in order that we can rectify the situation. All emails will be responded to within 3 days. We will also keep you informed of everything we are doing to correct the situation until the problem has been resolved.

We are committed to protecting your privacy. We will only collect information that you give at the time of ordering or registering with us (in accordance with the Data Protection Act 1998).

The information we hold will be accurate and up to date. You can check the information we hold about you by emailing us. If you find any inaccuracies we will delete it or correct it promptly.

The personal information that we hold will be held securely in accordance with our internal security policy and the law.

Your details will not be passed on to any third parties. We may, however, periodically email you with information relating to this web site and any affiliated sites. If you wish to be removed from our mailing list, please email us.

The above terms and conditions do not affect your statutory rights.

If you have any further queries relating to this site, please contact us.

Many thanks for visiting.